"Phishing" e-mails are those sent to your e-mail address by criminals who want to steal your personal information. These authentic-looking messages appear to come from banks and legitimate businesses, but are designed to lure recipients into divulging personal data such as bank account numbers and passwords by your attempt to logon. Links within these fraudulent eMails may also take you to fake or 'ghost'  websites which are designed to fool consumers. It may look like an authentic website, with logos and homepage, but it is, in fact, another way criminals try to steal your personal information.

Methods of Identification
Any notice requesting an immediate (sometimes urgent) response and decoded by details
   identifying the recipient.
Any notice requesting users to press a link to an impostor website that resembles a site that
   you are familiar with.
An e-mail message containing spelling mistakes.

Please note: The Bank does not send its customers any requests for personal details via E-mail.

When customers enter their personal identification details on the impostor site, they are immediately used for performing transactions on the real site, seemingly on behalf of the customers.

How to defend against Phishing?
Do not send private details over the e-mail, and especially not in response to a request that was
   not initiated by the customer.
Do not access the bank account through a link provided via e-mail or any message located
   elsewhere - but only by entering http://www.bankotsar.co.il.
Do not surrender to any kind of business proposal.
 Maintain confidentiality of your passwords.
Enter your e-mail address to familiar sites only.

If you have responded to a "phishing" e-mail or if you have inadvertently entered your personal information on a 'ghost' website, contact us by phone number: 03-6501204.